Associate Director, Priority Banking

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Standard Chartered Bank
Dubai, United Arab Emirates
Employment Type:
Full time
Retail Banking
Sub Sector:
Relationship management
Position Type:
Job Reference:
Date Added:

Job Description

Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise - here for good. See our Brand and Values

We are currently looking for a Relationship Manager in or Priority Banking team.


Maintain a personal client portfolio, by acquiring, developing & servicing long-term relationships with priority / premium clients. Work collaboratively with internal specialists to provide appropriate banking, investment and wealth planning solutions to meet clients' needs.



·Strategies for Revenue generation and business development

·Business objectives and goals

·Drive the Digital Agenda.


· To ensure that the team meets agreed business targets for client acquisition, retention, Deeping, for business development. To ensure that each RM is working to a personal business development plan and is on track to meet objectives. To lead manage key client relationships within the team and ensure that a Client Plan is followed for each key client.

· To ensure that service, operational risk and compliance standards are maintained within the team.

· Work with Branch Manager / Head Branch Banking and colleagues to develop and grow the business by identifying product and market development opportunities and helping to realize them.

· Protect the bank by ensuring the highest standard of rigor in client due diligence, operational risk management and client advice and servicing.

· Work with colleagues in OCC, corporate , and other areas of the bank to originate new priority bank clients, pass leads from private bank to other areas, and to present an overall "one bank" capability to the market.

· Contribute a positive spirit and ideas to the development of MENA PRB Centre and the wider business.

· To deliver excellent personal relationship service to clients:

· Understand and meet client financial needs; provide trusted advice; ensure that clients receive excellent service from the bank.

· Intelligently access the needs and problems of the existing customers and guide them in the best solution of their queries and concerns

· To ensure credit portfolio is managed in an efficient manner with zero expired facilities

· To ensure compliance with Global Process Standards on Customer Data Confidentiality


· Ensure compliance of laid down process and procedures.

· Facilitate and Implement work process improvements.

· To ensure compliance with Global Process Standards on Customer Data Confidentiality

Risk Management

· To be able to detect any suspicious transactions, Money laundering, forgeries etc

· Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.


· Ensure all GPS standards are followed and adhered.

Regulatory & Business conduct

· Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering.

Other Responsibilities

· Ability to foster a friendly and co-operative work environment.

· Educate Clients on using of other delivery channels.


· Very good product knowledge.

· Good knowledge of banking practises and regulations.

· Good financial skills.

· Anti Money laundering, Sanctions/Compliance Training and Basic Banking Practice.

· Very good communication skills in English.

A diverse culture
We are committed to building a culture that fosters a diverse and inclusive environment that's free from bias, where everyone can realise their full potential and make a positive contribution. This is just one of our values that is expressed in our brand promise - here for good. Apply Now..