Manager, Digital Transformation Strategy

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Aston Carter
Dubai, United Arab Emirates
Competitive, including medical, bonus and relocation assistance (for international hires)
Employment Type:
Full time
Retail Banking
Sub Sector:
Branch and Retail Services
Position Type:
Job Reference:
Date Added:

Job Description

Job Purpose

The organisation is undergoing big-scale digital transformation projects on Retail products and at all Direct Channels. In order to fulfill the various parallel tasks described below, the position is needed:

Assessing the current digital capabilities of the orgnisation in terms of products, channels and services; executing the fit-gap analysis at least twice a year

Plan the digital transformation roadmap with the help of all stakeholders with solid project business cases and conceptualized scope

Personally attend the BDL, BRD and design phases of retail product digitalization projects including:

oRetail Assets Digitalization 

oRetail Liabilities Digitalization 

Prepare the discussion material for the strategic project planning sessions for following channels

oDigital Banking

oSelf-care Banking

oAssisted Banking 

Improve the P&L and KPI’s for Direct Banking; including channel based P&L analysis setup (including for ATMs) and extensive measurement improvements on measuring product openings & project impacts on penetration

Run profitability analysis for the current setup of the ATM/CDM network; providing suggestions for ATM network optimization

Providing and executing suggestions to increase Direct Banking profitability with new revenue types and also channel-based pricing